Everstream Analytics Intelligence Solutions: Meet Deanna Lim

In our next A Day in the Life blog post, we talk to Deanna Lim, a member of the Everstream Analytic Intelligence Solutions team.

The Intelligence Solutions team is a global group of analysts and researchers that provide context and insights into supply chain disruptions. This team also applies human oversight and validation to disruptive incidents before they become supply chain risk alerts.

Deanna is based in Singapore and was recently promoted to a senior analyst position. She studied international relations at King’s College London.

After graduating, Deanna decided she wanted to work in risk management.

“I have always been interested in geopolitics, and I think risk called out to me as a place where I could learn more about the world and infinite disruption that the world has. I like to always be at the forefront of what’s the latest news in world events,” she says.

At Everstream Analytics, she has expanded that perspective to understand the operational, business, and logistics implications behind the headlines.

Turning Data Points into Meaningful Insights

Everstream Analytics Global Monitoring and Alerting solution give users 24/7 AI-powered, human validated near real time risk insights. Simply put, Deanna is a part of the human validation team.

AI monitors billions of data points for potential supply chain risks. This involves scanning public and proprietary data sources. Algorithms collect, classify, and collate the data, then send a notification to the Intelligence Solutions team to review.

Deanna and the wider team assess these fast-moving developments, distinguish meaningful risks from noise, and translate that information into alerts that are relevant to clients.

The team operates across the Americas, EMEA, and Asia Pacific to provide 24-hour coverage. However, the regional teams do not only cover disruptions in their particular corner of the world, but also developments happening elsewhere in the world.

“We work on a follow-the-sun rolling system. When I log off, the EMEA team will log in. That way, our operations just continue,” she says.

If something happens overnight in the Americas, whether it is a massive disruption like an earthquake, or a smaller event such as a factory fire, the team on shift covers it. This way, Everstream Analytics clients know how this impacts their supply chain as soon as they start their working day.

“That’s where we come in, and where our expertise lies. We are doing the sense-making. We are translating disruptions into what actually matters to our clients,” she explains.

The important part, says Deanna, is not knowing that something has happened, but what that means for supply chains.

“As analysts, we need to be even more discerning towards market movements and tariffs, for example, than the everyday consumer. A lot of what we do here in EA is, I would say, invisible to the everyday person.”

Day-to-Day Work

Deanna organizes her daily work around reviewing different risk areas, sources, and geographies. She reviews potential developments, creates and publishes alerts, and handles additional client or team requests when needed.

Alongside this work, Deanna and her colleagues monitor high-impact events that can affect every client or require regular updates. This work helps ensure that the team maintains timely coverage of major disruptions.

Analysts complete most alert reviews within minutes, Deanna explains.

“To confirm an incident and create a risk alert can be very fast, such as confirming a fire that is concentrated in one facility,” she says.

However, there are also more complex and nuanced risks that require expertise and judgement. These include export controls, sanctions, and regulatory changes.

“I’m seeing a lot of those more complex risks, such as export controls. Sometimes there’s regulatory advisories from governments that are increasingly unique as we go into more uncertain circumstances.

“We will narrow down which industries are impacted. Nobody wants an alert that does not affect their supply chain. It must be relevant for our clients.”

As a member of the Wizards sub-team, Deanna helps respond to client queries as well.

“The Wizards team is a sub-team that is comprised of more senior analysts and analysts who respond to client queries directly,” she explains.

One of the most important parts of the Wizard’s work is preparing intelligence reports on specific major events or industry risks.

“If many clients are interested in a report for semiconductors, for example, we will assign people to write the report.”

Curiosity, Patterns, and Foresight

Deanna values the breadth of the role and its ability to connect individual developments to wider patterns. She sees the work as a way to build professional foresight: recognizing how small changes can become major global disruptions.

“I have always had a genuine curiosity about the world. That’s what pushed me to study international relations,” she says.

“When I first started, I asked some senior analysts, ‘What’s the biggest takeaway from this job?’ They said that they have developed a kind of foresight. When they see a small regulatory change happen in one part of the world, they know that in a few years’ time, this could be a huge global seismic change in the future.

“I’m still in the process of working towards that kind of foresight. But I’ve grown more acutely aware of how all these little butterfly wings can become a huge tsunami.”

Connecting with People in a Remote-First Role

Because her work is fully remote, Deanna intentionally makes time to connect with people outside work.

“When I first heard that the job was a remote position, I was quite daunted by the prospect,” she says.

To make time to see people face to face, Deanna joined a Run Club.

“I have tried to reach out in other ways to build a network of people. Run Club every week has been a very good way to consistently both socialize with my friends and also get in my daily exercise after I log off. I love running. It completely de-stresses me!”