Client Success Story

Schaeffler

People, Process, Technology: The Formula for a Resilient Transport Supply Chain

Global precision systems leader Schaeffler built a resilient transport supply chain by integrating Everstream’s real-time, AI-powered, human expert validated, risk intelligence into their processes, identifying hundreds of potential transport disruptions globally 24/7, enabling faster, data-driven decisions.

The Challenge

Risk Blind Spots, Data Fragmentation, and Process Silos

Schaeffler’s global footprint spans over 250 locations across 55 countries, supported by a network of 100+ plants. This vast ecosystem comes with inherent complexities in transport logistics and supply chain risk management:

Limited real-time risk visibility: This made it challenging to strategize and proactively manage risks, resulting in costly disruptions like expedited shipping and urgent inventory adjustments.
Delayed detection of critical transport disruptions: Events like the Panama Canal drought and regional strikes were often identified too late due to reliance on generic alerts and public news, delaying critical components and threatening production timelines and customer commitments.
Fragmented processes: Dispersed teams and inconsistent workflows delayed decisions, while the absence of integrated, validated intelligence caused alert fatigue and made it difficult to prioritize risks effectively.

Given Schaeffler’s global complexity, they needed 24/7 monitoring with precise risk intelligence that delivers timely insights across planning, sourcing, manufacturing, and delivery, requiring a smarter, connected approach that unites people, processes, and technology for swift, proactive action.

"Everstream is a verified, and consolidated source. It only provides contextual, supply chain-relevant information to help you understand whether you need to take action on an event or not."

Dr. Nadine Kiratli-Schneider

Head of Supply Chain Risk Management & Sustainability at Schaeffler

The Solution

Integrating People, Process, and Technology

Schaeffler tackled supply chain challenges related to transport disruption by combining Everstream’s real-time risk intelligence with streamlined processes, proprietary dashboards and strong cross-team collaboration, building a foundation for greater resilience and operational excellence:

24/7 real-time risk visibility: Everstream’s AI-powered technology provides Schaeffler with expert-validated, around-the-clock risk alerts, even in hard-to-monitor regions. This enables faster, smarter decisions and prevents costly disruptions.
Proactive transport risk management: Daily risk monitoring and Everstream’s context engine help Schaeffler focus on identifying disruption on critical trade lanes and major logistics hubs, reducing delays, controlling costs, and ensuring timely production and customer delivery despite major events like strikes or extreme weather events.
Unified risk mitigation processes: By integrating Everstream’s AI-powered intelligence with proprietary dashboards based on Power BI and clear governance of roles and responsibilities to enable Schaeffler’s global risk community, thereby replacing fragmented processes. Through analysis of recurring risk patterns, Schaeffler engages in scenario planning to enhance proactive, collaborative, and consistent responses.

This holistic risk management approach turns complexity into strategic strength, boosting agility and resilience across Schaeffler’s global transport operations.

Everstream Value

Proven Impact. Real Results.

Schaeffler leverages Everstream Reveal’s 24/7 AI-powered alerts, digital twin technology, and expert validation for end-to-end supply chain visibility. Integrated with its own proprietary dashboards run by Power BI to assess the impact on current and future shipments, this actionable intelligence enables fast, data-driven decisions, reducing disruption costs and boosts operational efficiency. This makes Schaeffler a leader in managing transport risk in the global automotive supply chain, the world’s most complex, with greater agility and resilience.

700

Potential transport disruptions identified across the Schaeffler network since April 2024 (publication date: Oct 2025)

Zero

Transport-related disruptions impacting customer delivery promise and satisfaction

50%+

Less manual work combining risk intelligence with data-driven assessments of shipment disruption impacts

Inside the Success Story - Client Webinar

People, Process, Technology: Schaeffler's Formula for a Resilient Supply Chain

“Everstream gave us real-time information about strike developments, and the announcements and notifications arrived in time so that, at the assessment stage, we could check for potentially affected shipments and consult our service provider about the possibility of switching from rail to truck.”