Andritz Enhances Personnel And Plant Security With Everstream AnalyticsEverstream Team
“Everstream Analytics Risk Assessment provides a macro-level overview that helps us focus our additional intelligence work on the most vulnerable locations and the most significant risks.”
– David Zrost, Head of Corporate Security, Andritz
International technology group Andritz is using the risk assessment and incident monitoring capabilities of Everstream Analytics to support the work of its corporate security team.
When your business involves the installation and maintenance of complex, high-value equipment in some of the most remote and politically unstable regions of the world, the safety and security of staff and worksites is of paramount importance. Headquartered in Graz, Austria, Andritz GROUP supplies plant, equipment and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and for solid/liquid separation in the municipal and industrial sectors.
On any given day, many of the company’s 25,500 staff will be found at hundreds of different project sites in more than 120 countries around the world. Some of those sites are in difficult and sensitive locations, from Central Africa, to the Pakistan-Afghanistan border.
As a key technology supplier, Andritz doesn’t own the sites where its equipment is installed, but the company needs to ensure that it can deliver equipment and materials securely to those sites, and that its personnel can conduct their work safely. Putting the infrastructure and operating procedures in place to allow this is inter alia the responsibility of the
company’s corporate security function.
Security at Andritz is based on a multi-layered, intelligence-led risk assessment process. The security team at the company’s headquarters collects information on historical incidents and emerging threats using a wide variety of data sources, including traditional and digital media. The team looks at the security situation around specific projects, and the routes used to transport personnel and materials. It supports that effort with further local intelligence gathering, monitoring local news and social media sources, and confirms its assessments with first hand evaluation of the situation on the ground.
Its understanding of the level and specific nature of any threats to its personnel allows Andritz to take appropriate steps to protect them. Those steps can include a wide range of measures, from purely organizational measures to enhanced physical security measures for the transport of personnel and equipment.
Everstream Analytics Solution
With so many sites spread across the world, the Andritz security team is always looking for ways to ensure it is focusing its attention where it matters most. The latest tool supporting that effort is Everstream Analytics, a cloud-based risk assessment and incident monitoring tool.
– Ensure the safety and security of personnel and assets working at hundreds locations including some remote and politically unstable regions in the world
– Ensure security and continuity in the supply of materials to customer sites
– Support the ongoing efforts of the corporate security team by automating and accelerating high level intelligence gathering and incident monitoring
– Everstream Analytics Risk Assessment,
provides overall risk heat maps and site
specific data on exposure to more than 20
different risk categories
– Everstream Analytics Incident Monitoring,
delivers near real time information on events with the potential to affect specific project sites, manufacturing locations and other relevant locations
– Easier analysis of the risks associated with
potential new projects
– Frees the security team time consuming
initial analysis, allowing it focus more effort
on site- and project-specific risks
– Safeguarding people and assets with earlier warning of incidents with potential impact on operations or the safety of personnel
– Multiple sources of data delivered through a single interface for faster, better-informed
Since 2015, Andritz has been using two key elements of the platform. The first is Everstream Analytics Risk Assessment. This system draws on a broad range of data sources to build up a picture of the exposure of specific locations to more than 20 different categories of risk, from natural disasters like earthquakes and hurricanes to political instability and terrorist activity. The system can generate risk “heat maps” providing an overview of the risk situation in different regions, while coding down to the street address level allows users to drill down into the data to understand the level of specific risks at individual sites.
“Everstream Analytics risk heat maps provide a useful first indicator of the level of risk at individual project sites, and help us identify possible routes to access those sites,” explains David Zrost, Head of Corporate Security. “We are always going to support our initial assessments with human intelligence gathered on the ground, but by automating the high level data collection that we previously carried out manually, the tool lets us spend more time gathering detailed information on the sites that face the highest risks, and on the specific nature of those risks.”
To track the changing security situation at sites where activities are underway, Andritz is also using Everstream Analytics Incident Monitoring. This service delivers near real-time alerts on incidents and events that have the potential to affect site operations, or which could disrupt the routes and transport modes used to transport people and equipment. To ensure it receives all the most relevant incident information, Andritz can filter the alerts they receive based on the locations of its project sites and other relevant facilities, from ports to staff accommodation. The service makes use of data collected by DHL teams working on the ground around the world with additional information supplied by a number of carefully selected external providers.
The Everstream Analytics Incident Monitoring service demonstrated its potential value to Andritz very soon after the company first implemented the system. On 26th of October 2016 a 7.5 magnitude earthquake in Southern Afghanistan caused fatalities and extensive infrastructure damage across a region that extended over the border into neighboring Pakistan, where the company had a hydro power project under way.
“We had incident monitoring set up for the region surrounding our site, because we knew it was in a high risk area for natural disasters,” says Zrost. “As soon as the earthquake occurred, we were alerted by Everstream Analytics, and we were able to contact the site to ensure our people and assets were out of harm’s way.”
Meanwhile Everstream Analytics is also helping the company on a strategic level even before it embarks on new projects. “When we are deciding whether or not to bid on a project, we can use the Risk Assessment tool to quickly assess the level of risk at the proposed site,” explains Zrost. “That gives us a first indication of the cost and complexity of ensuring security, which helps us understand if the project is viable.”
Following a highly successful first year, Andritz has plans to extend and expand its use of Everstream Analytics, and is working closely with DHL to implement new features and tailor the platform to its needs. The ultimate goal, says David Zrost is a comprehensive “Security Dashboard”.